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DOD civilian satisfaction scores drop sharply in independent 2025 survey

By March 25, 20264 Mins Read
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DOD civilian satisfaction scores drop sharply in independent 2025 survey
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Defense Department civilian employee satisfaction and engagement scores declined markedly in 2025, according to an independent survey released last week by the nonpartisan Partnership for Public Service.

The Partnership’s Public Service Viewpoint Survey — conducted after the Office of Personnel Management canceled the statutorily required Federal Employee Viewpoint Survey, or FEVS — recorded a government-wide Employee Engagement and Satisfaction Index Score of 32 out of 100. The survey was fielded from Nov. 10 to Dec. 19, 2025, and received 11,083 responses from employees at 17 large agencies and 13 midsize agencies.

Among major DOD components, the Army posted the highest score at 48.1, Air Force civilians scored 38.5, and Navy and Marine Corps civilians scored 36.4, according to the Partnership’s data dashboard. Those figures are down from 70.3, 67.0, and 68.1, respectively, in the Partnership’s 2024 Best Places to Work rankings.

The Partnership cautioned that “significant differences still exist between the PSVS and FEVS,” and that results “should not be directly compared with the results of previous federal employee surveys.”

More than 58% of respondents government-wide reported that their engagement had worsened compared with late 2024.

Only 9.1% of Army civilians agreed that Defense Secretary Pete Hegseth’s political leadership team generates high levels of motivation in the workforce. Just 22.5% of federal employees overall said they were confident they could report suspected wrongdoing without fear of retaliation. More than 95% of respondents said it remains important that their work contributes to the public good.

Max Stier, president and CEO of the Partnership for Public Service, told Military Times that while DOD components posted the highest scores among large agencies surveyed, the results remain alarming.

“The scores were still alarmingly low, and uncover a workforce that has drastically less confidence in their political leadership and workplace performance compared to a year ago,” Stier said.

Stier added that the timing of the survey, which followed major 2025 workforce reductions, makes the findings more significant.

“This survey was conducted after the bulk of the federal workforce cuts had taken place, which makes the results even more disturbing,” he told Military Times. “It is likely that those who left were even more demoralized than those who stayed.”

OPM canceled the 2025 FEVS, the first interruption since the survey began in 2002, citing plans to refresh the questions and avoid prohibitive costs. The agency has said the FEVS will resume later in 2026.

DOD’s civilian workforce stood at roughly 694,000 people in early 2026, down from about 795,000 at the start of 2025, according to OPM data cited by Defense One. That included nearly 50,000 departures through the Deferred Resignation Program, with thousands more taking early retirement. About 30,000 positions deemed essential to national security were later refilled.

A Defense Contract Management Agency employee told Federal News Network that budget cuts and staffing shortfalls are undermining the agency’s ability to ensure weapons delivered to warfighters meet all performance requirements.

“We are asked to do more, but cannot,” the employee said. “Something will eventually fail and fail badly.”

An informal Federal News Network pulse poll of 141 current DOD employees conducted this month found rising strain as operational tempo increases. “Leadership has not shown leadership,” one respondent said. “The lack of morale will bite them if/when we need to go to a wartime pace. The workforce will not elevate the level of effort.”

Pentagon spokesperson Kingsley Wilson accused Defense One of cherry-picking data and described the Partnership for Public Service as anti-Trump, without specifying which parts of the survey would provide a more complete picture.

In response to the Pentagon’s characterization of the organization as anti-Trump, Stier told Military Times that over the past 20 years, the Partnership has helped leaders across the political spectrum to identify problems and track progress. It conducted the Public Service Viewpoint Survey to fill a “critical data gap on the federal employee experience” that was created with the cancelation of FEVs, he said.

“Good management shouldn’t be partisan. Every leader needs to understand their workforce, and federal agencies are no different,” Stier said. “DOD leadership should pay attention and act on to this very important and troubling data.”

In the Partnership’s press release, Stier said the findings are particularly concerning amid ongoing military operations: “Especially now as the U.S. engages in a new war with Iran, no government can serve or protect the public effectively with such rampant dysfunction.”

In response to a request for comment, the Army referred Military Times to the Office of the Secretary of Defense. The Pentagon, Air Force and Navy did not respond to requests as of press time.

Read the full article here

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